Terms and Conditions of Use

RULES AND TERMS OF USE OF THE ZYN™ WEBSITE


Welcome to the website of ZYN™ products, imported into the market of Bosnia and Herzegovina by Philip Morris BH d.o.o. Sarajevo.

The ZYN website is intended only for adult persons.

These terms of use govern your access to and use of the ZYN website.

Please read these terms of use carefully before you start using the website, as this helps you understand the content and functioning of the ZYN website.

By continuing to use the ZYN website, you confirm that you are an adult and that you agree to and accept these terms of use.


Application of terms of use


These Terms of Use apply from 01.06.2026 until revoked by Philip Morris BH d.o.o. Sarajevo.


Guarantees and disclaimers


Use of this website is entirely at your own risk.

Philip Morris BH d.o.o. Sarajevo and third parties who participated in creating the ZYN website are not responsible for any damages, losses, or any costs arising from the use or modification of the content of the ZYN website or from any other websites.

Also, the ZYN website is not responsible if the information on the website is unavailable due to network outages or failures, as well as causes beyond our control. This includes, but is not limited to, damages caused by software viruses or failures arising from misuse of the website content.


Intellectual property rights


Companies within the Philip Morris International group, which includes Philip Morris BH d.o.o. Sarajevo, own all copyright and other intellectual property rights to the texts and other materials found on the ZYN website (including all information, images, text, design, video, and audio).

While browsing the ZYN website, you may download content and/or send it to other persons for non-commercial purposes, but you must indicate copyright and other ownership rights belonging to Philip Morris International.

No part of this website may be sold or distributed for commercial purposes, nor may it be modified or incorporated into publications or other websites.

All trademarks and service marks displayed on the ZYN website belong to companies within the Philip Morris International group. The use of any trademark or mark from this website is prohibited.

No content on the ZYN website should be interpreted as permission to use any trademark.

If you wish to use material from the ZYN website for any purposes other than those stated in these terms, send a request to: contact.ba@iqos.com


Accuracy and access to the ZYN website


We do not guarantee that the content of the website and/or related pages is complete or up to date, nor that the website and/or related pages will always be available.

We reserve the right to modify or discontinue the ZYN website or its content at any time, as well as the right to change the terms of use or discontinue access to the website without prior notice.


“Cookies”


The ZYN website may use “Cookies” to optimize services.

A “Cookie” is a file, usually consisting of letters and numbers, that the ZYN web server sends to the cookie file on your computer’s hard drive. In this way, the ZYN website establishes a connection between the web server and your browser to present you a customized website based on your interests and to better respond to your needs.

Most browsers automatically accept cookies; however, you can usually change your browser settings to prevent cookies from being stored. Note that disabling cookies will limit the service we can provide and may affect your experience as a visitor.


COMPANY INFORMATION


Philip Morris BH d.o.o.

Džemala Bijedića bb

71000 Sarajevo

Phone: +387 33 774 100